Unit 9 New Mills Industrial Estate, Post Office Road, Inkpen, Berkshire, RG17 9PU

Tel: 01488 647957

We’re open

Monday – Thursday  09:00 am – 16:45 pm

Friday 09:00 am – 15:30 pm

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We charge a flat rate of 4.95 to the UK and 16.95 RoI. Our carrier company is DPD, this allows a 1 hour time slot to be allocated; should this be needed, please provide a mobile number or email address. 

Which payment methods are accepted in the Online Shop?

We accept most major credit and debit cards, or you can pay by bank transfer. Please select your preferred payment method in the checkout.

How long will delivery take?

You can expect your parcel to arrive within 3-5 days of placing your order, 1-2 days is express delivery is selected.

How secure is shopping in the Online Shop? Is my data protected?

We take every precaution to protect you when using our online shop, we recommend using a credit card for online payments; this gives you added protection from the card issuer.

What exactly happens after ordering?

Your goods are hand picked and packed in West Berkshire, then shipped as quickly as possible.

Do I receive an invoice for my order?

Yes, of course, we always provide invoices. VAT Invoices and breakdowns are available for VAT registered customers.

Send us a message