Frequently Asked Questions
Please read our FAQ before sending us a message.
We charge a flat rate of 4.95 to the UK and 16.95 RoI. Our carrier company is DPD, this allows a 1 hour time slot to be allocated; should this be needed, please provide a mobile number or email address.
We accept most major credit and debit cards, or you can pay by bank transfer. Please select your preferred payment method in the checkout.
You can expect your parcel to arrive within 3-5 days of placing your order, 1-2 days is express delivery is selected.
We take every precaution to protect you when using our online shop, we recommend using a credit card for online payments; this gives you added protection from the card issuer.
Your goods are hand picked and packed in West Berkshire, then shipped as quickly as possible.
Yes, of course, we always provide invoices. VAT Invoices and breakdowns are available for VAT registered customers.
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Cold Harbour Farm
Cold Harbour Lane